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Frequently Asked Questions
Orders are dispatched within 3 business days (except custom/monogram orders which take 5). Shipping time is separate and usually 3-4 business days.
Yes, we ship all over the world using DHL. Shipping costs will apply, and will be added at checkout. Bedlam is not responsible for an import duties or custom duties which are levied in the customers country.
All sales are treated as final. BEDLAM will happily honour any valid defect claims, provided a claim is submitted within 2 days of receipt of items. Once the claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in-store credit
(c) a replacement item sent to you (if stock is available)
Change your pillowcases and sheet at least twice a week.
Wash regularly according to the care instructions mentioned on the product page and the card sent to you.
We suggest rotating with more than one set to avoid excessive wear.
We use secure, third-party payment gateways like Razorpay to process your payments. We do not retain your credit card information during or after the transaction.
BEDLAM is the chosen luxury bedding brand for leading design firms, builder projects and boutique hotels. We are happy to provide a tailored solution to your needs which is competitive and customisable.